1. Who We Are

RS Berry & Son is a family-run building company based in Cheltenham, serving Gloucestershire and surrounding areas. Our website address is: https://rsberryandson.co.uk.

We take your privacy seriously and are committed to protecting any personal data you provide when you contact us or use our website.

2. What Information We Collect

We may collect the following information when you use our website:

Name

Email address

Phone number

Address (if provided)

Any other information you submit via our contact form or by email

We do not collect any sensitive personal data or financial information via our website.

3. How We Use Your Information

We only use your information to:

Respond to your enquiries

Provide you with quotes or project-related information

Carry out any agreed services

Maintain internal records (e.g. client contact history)

We do not sell or share your data with third parties unless legally required or with your consent.

4. How We Store Your Information

All personal information is stored securely. We take reasonable technical and organisational precautions to prevent loss, misuse or unauthorised access.

Emails and contact form submissions are stored in secure mailboxes and may be kept on record for administrative and legal purposes.

5. Cookies

Our website may use basic cookies to enhance user experience and track site usage (e.g. Google Analytics). These cookies do not collect personal information and can be disabled via your browser settings.

6. Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you

Request correction of any incorrect data

Request deletion of your data (subject to legal obligations)

Object to our use of your data for marketing (note: we do not currently use your data for marketing purposes)

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this policy or your personal data, please contact us.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.